Drawn to change | Joshua Liu

Why do most health tech implementations fail? In this episode of the ICT&health Podcast, host Jessica Workum sits down with Dr. Joshua Liu, co-founder and CEO of SeamlessMD. After 14+ years in digital health, Dr. Liu shares his biggest takeaway for scaling medical technology: success is 10% technology and 90% people and process. Discover how SeamlessMD evolved from a naive startup into an industry-leading patient engagement platform, and learn how to navigate top-down vs. bottom-up innovation in modern healthcare systems.